Privacy Policy

A Legal Disclaimer

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

Information We Collect

Personal Information

We may collect the following personal information:
Name, email address, phone number, and company details when you sign up for our services or inquire about our offerings.
Payment information when you purchase services.

Non-Personal Information

We collect data such as:
Browsing behaviour, IP address, and device details through cookies and analytics tools.
Engagement with our website and campaigns.

Cookies and Tracking Technologies

We use cookies to enhance browsing experience, deliver personalized content, and analyze site performance. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the collected data to:

Provide and improve our services, including tailored digital marketing solutions.

Communicate updates, offers, and relevant insights.

Analyze performance and optimize campaigns for better results.

Maintain security and prevent fraudulent activities.

Sharing of Information

We do not sell your data. However, we may share your information with:

Trusted third-party service providers who assist in delivering our services.

Authorities, when required by law or to enforce legal obligations.

Partners with your explicit consent for collaborative campaigns.

Your Rights

As a user, you have the right to:

Access, update, or delete your personal data.

Opt-out of marketing communications at any time.

Restrict or object to the processing of your data under applicable laws.

To exercise these rights, contact us at privacy@brandforge.digital.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is completely secure, so we encourage caution when sharing sensitive information.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Shipping and Delivery

For any physical products purchased through our website, we ensure timely and secure delivery. Delivery timelines will be communicated at the time of purchase. Customers are responsible for providing accurate shipping information. In case of delays, we will notify you and work to resolve the issue promptly. For further assistance, contact us at shipping@brandforge.com.

Cancellation and Refund

We strive to provide quality services and products. However, if you are unsatisfied, our cancellation and refund policy is as follows:

Cancellations:

You can cancel your order or service request within 24 hours of purchase. For cancellations, please email us at cancellations@brandforge.digital with your order details.

Refunds:

Refunds will be processed within 7-10 business days after the cancellation request is approved. Refunds will be credited to the original payment method unless otherwise specified.

For any issues regarding cancellations or refunds, please contact us at support@brandforge.digital

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. All updates will be posted on this page with a revised effective date.

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out:

Email: info@brandforge.digital

Phone: +91-7204695456 / 9008407029

Address: HSR Layout, Bangalore

For detailed insights, visit www.brandforge.digital/privacy-policy.